CONFIDENTIALITY
POLICY
1. About this Privacy Statement
1.1. This is the Privacy Statement (the "Statement") of OBELUS SAS, 18 RUE BERTHIER 78000 VERSAILLES, ("OBELUS", "we", "us", "our"). OBELUS is the data controller for the purposes of the Statement..
1.2. The Statement, together with our Terms of Use, sets out the basis on which we will process any personal data obtained in connection with your use of or interaction with this WEBSITE or any other online presence administered by us, including our social media presences and applications (together referred to as the "Website"). For more information on the use of cookies, pixels and social plug-ins, please see our Cookies, Pixels and Social Plug-Ins Statement.
1.3. We will post any changes we make to the Statement on this Website or communicate them to you by e-mail.
1.4. The Declaration currently in force dates from [31/08/2022].
2. What personal data do we collect about you?
2.1. We collect personal data that you provide to us, for example, by completing a contact form, registering for an account, using interactive features, subscribing to a service, participating in a marketing promotion, ordering a product or service, requesting information and/or materials or participating in surveys. Such personal data may consist of:
2.1.1. contact details (e.g. name, postal address, e-mail address and mobile or other telephone number) ;
2.1.2. purchase and transaction information ;
2.1.3. payment information (such as your payment card number, expiry date, authorisation number or security code, delivery and billing address) ;
2.1.4. customer service information (such as customer service requests, comments and repair history) ;
2.1.5. a user name and password ;
2.1.6. information about your personal or professional interests, your date of birth, your family situation, your demographic data, your experiences with our products and your contact preferences ;
2.1.7. photographs, comments and other content you provide ; and
2.1.8. contact information you provide about friends or other people you would like us to contact ;
2.1.9. information we may obtain from our third party service providers.
2.2. We collect metadata, including details of your visits to the Website, such as traffic data, location data, IP address, browser information, session data, your preferences, settings, weblogs and other communication data, which we monitor during your interaction with the Website.
3. On what basis do we process your personal data?
3.1. We process your personal data for the purposes indicated or obvious at the time of collection, and
3.1.1. to which you have given your consent, for example by ticking a box; or
3.1.2. for which we are required by applicable law, e.g. to comply with data retention requirements relating to data relevant to financial reporting; or
3.1.3. which are necessary for the performance of a contract, for example when you order goods; or
3.1.4. for which we rely on other legitimate interests, which include :
• gathering market information, promoting products and services, communicating with you and proposing offers tailored to your needs ;
• delivering and improving our products and services ;
• managing relations with consumers, customers, vendors and others, sharing information with internal stakeholders, implementing safety procedures and planning and allocating resources and budget ;
• monitoring, detecting and protecting the organisation, its systems, networks, infrastructures, computers, information, intellectual property and other rights against malicious intrusions, unauthorised access, disclosure and acquisition of information, data and system breaches, hacking, industrial espionage and cyber attacks ;
• the protection and development of industry standards; the sharing of information about individuals or concerns that may have a negative or detrimental impact; and the observance of industry best practice; or
• compliance with industry standards, regulatory requirements and other requirements relating to fraud prevention and the fight against money laundering.
4. For what purposes do we process your personal data?
4.1. We process your personal data for the following purposes:
4.1.1. If you fill in a contact form with your name, e-mail address, telephone number, preferences, etc., we use your data to answer your questions, to send you information or to carry out other tasks at your request.
4.1.2. If you open an account with us, we process the data required to open the account, such as your name, address, e-mail address, password, profile picture, data from third-party accounts (if you register via your Facebook account, for example), etc., to enable you to register and manage your account.
4.1.3. If you use our interactive features, we process the data required for you to use these features and manage their use, e.g. by including your name and email address in a leaderboard and sending you updates about the online games you have played.
4.1.4. If you are already a customer, we may send you advertising about our products and services using, for example, your name and postal address.
4.1.5. If you subscribe to a service such as our newsletter by providing us with your e-mail address and name, we will use this information to send you our newsletter.
4.1.6. If you take part in a marketing promotion, we then use the data we ask you for to enable your participation, for example, to manage your invitation to an event or to determine and contact the winner of a competition.
4.1.7. If you order a product, material or service, we need to be in possession of and process the data necessary to fulfil your order, such as your name, telephone number, delivery address, credit card details, e-mail address, etc., e.g. to confirm your order, process your payment, check your credit rating, deliver the items ordered and contact you for delivery.
4.1.8. If you respond to one of our surveys and provide us with personal data such as your name, age, profession, etc., we use this data to analyse the results of the survey and draw conclusions.
4.1.9. If you consent, on request, to receive marketing information, we then use your data to send you promotional material and other communications, to contact you about and administer your participation in special events, competitions, sweepstakes, programmes, offers, surveys and market research, to provide you with advertisements about our products and services, to tailor your use of the Website, your marketing experience and communications to your preferences and our terms.
4.1.10. If you interact with us on third-party social networks, we process the related data on those networks (our interactions with you on a third-party social network will be subject to the privacy policies and terms of use of the social network in question).
4.1.11. We also process your personal data in order to comply with and implement applicable legal requirements, our Terms of Use, relevant industry standards, contractual obligations and our policies.
4.2. We may process your personal data in a centralised system to improve your brand experience by tailoring our marketing and communication efforts to make them as relevant and useful to you as possible (profile building). To this end, we may process, compare and enrich your personal data with data received from your interaction with us or third parties. For example, if you provide us with your age, income, hobbies or travel activities, we may compare this data with your purchasing behaviour and other information obtained from you in order to present you with offers, invitations or promotions that we deem particularly compatible with your interests.
4.3. We process the metadata we collect from you in order to improve our Website, to analyse traffic patterns and Website usage, for targeted marketing purposes, to develop and analyse statistical and demographic data or to optimise our online presence and marketing efforts.
5. To whom do we disclose and transfer your personal data?
Personal data collected by the site is not passed on to any third party and is only processed by the site editor.
6. How long do we process your personal data?
We process your personal data:
• until you revoke your consent for future processing, for example by unsubscribing from our newsletter or deleting your account with us;
• until we are sure that you are satisfied after you have approached us, e.g. to order a catalogue, request information, arrange an appointment or make a reservation, etc., up to a limit of twelve (12) months after the last contact, unless we can rely on another reason, we have informed you otherwise or you have given us your consent for a longer data retention period. ;
• in connection with a purchase or customer service transaction made by you, until completion of the transaction, plus at least the warranty period, to which we may add a grace period in your favour, unless we can rely on another reason, we have informed you otherwise or you have given us your consent to a longer data retention period;
• for as long as you remain our business partner, plus ten years, unless we have another reason, have informed you otherwise or you have given us your consent for a longer data retention period;
• for as long as we are legally obliged to do so, e.g. under data retention obligations based on accounting or tax legislation and regulations.
7. Why do we need your personal data?
If you wish to enter into a contract with us, e.g. if you order goods or services, we are obliged to ask you for certain personal information in order to enable you to enter into that contract, e.g. your name, delivery address, place of residence, payment details or contact details. If you decide not to provide us with the requested information, we will not be able to conclude the contract with you.
8. What are your rights?
8.1. You have the right to:
• ask us to access, correct or delete your personal data;
• to ask us to restrict the processing of your personal data, in particular to object to the processing of your personal data for direct marketing purposes; and to ask us to provide you or any other person or entity designated by you with a digital file of your personal data (data portability).
8.2. You may withdraw your consent for us to process your personal data for the purposes indicated at any time.
8.3. In order to exercise the above rights, you may contact us as described in the following point.
8.4. You also have the right to lodge a complaint with the competent authority..
9. How can you contact us?
If you have any questions about exercising your rights, you can contact us as follows:
Postal address: OBELUS SAS, 18 RUE BERTHIER 78000 VERSAILLES FRANCE
Phone number: +33(0)1 30 24 89 85
Adresse e-mail: contact@obelus-watches.com